CWD Case Study sample

After weighing all of their options, Allied Solutions decided to outsource their entire network infrastructure. “Trying to meet our clients’ standards and needs was a big pain,” said Dave Hilger, Vice President Information Services at Allied Solutions. “And how we were going to get to a level to meet their needs was going to be an onerous task. By going to a data center, we were able to take advantage of established processes and procedures, ensuring our clients’ standards would be met.”

As part of this project, Allied Solutions also felt they had a good opportunity to upgrade the support and infrastructure related to their IP Telephony system. “We decided to co-locate the IP Telephony system as well, to let it take advantage of redundant power, security, and stable infrastructure,” said Hilger.

The Allied Solutions IP Telephony system consists of a CallManager cluster acting as the head end, with 17 node offi ces connecting to it over multi-protocol label switching (MPLS). This phone system supports more than 600 employees and 17 offi ces nationwide.